Introduction

These terms and conditions govern the provision of all and any services provided by Visa Service Centre Ltd, registered in England, UK including but not limited to the obtaining of visas for their clients. All orders placed by clients are accepted subject to the terms herein set out. This website is not owned, operated, sponsored, endorsed by, or affiliated with the government of Azerbaijan or any governmental agency. It provides visa processing services to you in part through its website located at visaforazerbaijan.org.uk subject to the following Terms and Conditions.

Processing Times

  • Standard Service: 3-5 working days.
  • Urgent Service: 24 hours.
  • Super Fast Service: 3-5 hours.

Processing times are solely for guidance purposes and cannot be guaranteed. The Azerbaijan Government reserves the right to delay the process, refer an application, ask for further documentation, and/or refuse to grant the visa altogether. Therefore, we strongly recommend that you do not purchase non-refundable tickets or accommodation before obtaining your visa.

Service Fees

  • Standard Service: USD 59.00 (includes USD 26.00 Azerbaijan Government fee and USD 33.00 service fee).
  • Urgent Service: USD 119.00 (includes USD 61.00 Azerbaijan Government fee and USD 58.00 service fee).
  • Super Fast Service: USD 149.00 (includes USD 61.00 Azerbaijan Government fee and USD 88.00 service fee).

All fees are non-refundable, including in cases where the visa application is refused by the Azerbaijan Government. The refusal confirmation will be sent to the applicant by e-mail.

Eligibility and Restrictions

Electronic visas are issued only to the citizens of the countries approved by the Ministry of Foreign Affairs of the Republic of Azerbaijan, and to stateless persons permanently residing in those countries. Visa Service Centre provides carefully compiled visa information in good faith, based on information provided by respective embassies or consulates. Visa Service Centre shall not accept responsibility or liability for any errors and/or omissions in the information.

Entry and Exit Conditions

At present, travelers are not allowed to enter Azerbaijan by land using an e-visa. Travelers using an e-visa to enter Azerbaijan must use one of the following international airports:

  • Heydar Aliyev International Airport.
  • Heydar Aliyev Airport.
  • Gyandzha Airport.
  • Nakchivan International Airport.

Travelers can exit Azerbaijan by land.

Client Responsibilities

Visa Service Centre will endeavor, wherever possible, to process the client’s visa and/or document based on the instructions given and application forms submitted. However, it is the client’s express responsibility to ensure that the validity of the obtained visa/document covers the period of time in which the client plans to enter and leave the country, the number of entries to that country, and is valid for the intended purpose.

Member Account, Password, and Security

You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to immediately notify Visa Service Centre of any unauthorized use of your password or account or any other breach of security and ensure that you exit from your account at the end of each session when accessing the service. Visa Service Centre will not be liable for any loss or damage arising from your failure to comply with this section.

Service Modifications

Visa Service Centre reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Visa Service Centre will not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.

Third-Party Links and Resources

The service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Visa Service Centre has no control over such sites and resources and is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that Visa Service Centre will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, events, goods, or services available on or through any such site or resource. Any dealings you have with third parties found while using the service are between you and the third party, and you agree that Visa Service Centre is not liable for any loss or claim that you may have against any such third party.

Fees and Consular Charges

The fee payable by the client in respect of the services provided by the Visa Service Centre is exclusive of any consular charges. Such consular or embassy charges will be the absolute liability of the client, who must make payment in respect of those charges. Consular fees are non-refundable. Visa Service Centre reserves the right to raise its charges at any time with or without prior notice.

Client Instructions and Liability

Unless instructions are made in writing, Visa Service Centre shall not be held responsible for taking steps reasonably considered as fulfilling the implied instructions of the client and/or in the best interest of the client. Any charges for such services rendered shall be wholly the responsibility of the client.

Dual or Multiple Citizenship

While applying for an electronic visa, foreigners with dual or multiple citizenship must choose the country of nationality in accordance with the travel document to be used for their travel. If the travel document used to apply for an electronic visa is different from the travel document used for travel, the electronic visa is considered invalid.

Right to Refuse and Amend

Visa Service Centre reserves the right to refuse at its total discretion to handle any application at any time, without providing a reason, and to amend the Terms and Conditions as it deems necessary.

GDPR Compliance

As stated in our Privacy Policy, the data we collect is stored for only 90 days. This information is not shared with anyone except for the Azerbaijan Government for the processing of applications. As mentioned in the Controlling Your Personal Information section of the Privacy Policy, you can contact us if you have queries about the data we hold for you. You can also request your data to be deleted by emailing us at service@visaforazerbaijan.org.uk.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England.

Refunds

All fees are non-refundable, including in cases where the visa application is refused by the Azerbaijan Government. The refusal confirmation will be sent to the applicant by e-mail.

Contact Information

For questions related to refunds and returns, contact us at service@visaforazerbaijan.org.uk